Cheryl of Saskatoon is a long time loyal JANOME  & ELNA customer and fan. She contacted me after PART 1 of this series was published and had some things she thought would be good to add.

Embroidery to die for .....gotta know how to get these gorgeous designs to your machine!
Embroidery to die for …..gotta know how to get these gorgeous designs to your machine!

Preparing a USB or Compact Flash Card for Embroidery Design transfer

  1.  The first thing to know is that the format for most ELNA Embroidery Machines is:  .jef.  So when purchasing from internet websites, you need to choose .jef format. If this format is not available, you will need software to convert the design to .jef. Same applies if you buy a CD of designs: be sure to check it has .jef format if you do not own embroidery software which will convert another format to .jef
  2. To format a USB or Compact Flash Card (memory device), put the memory device into your computer: Right click on it and scroll to the format on the drop down menu.  The device MUST BE formatted in the FAT in the “File System” window.  A quick format will work just fine.
  3. Take a blank USB or Compact Flash card to your sewing machine and insert it into the appropriate slot.  The machine will put the correct folders onto the memory device.  There will be 2 folders on Embroidery/Sewing machine memory devices an only 1 folder on the embroidery only machine.  The folders will be EMB (for embroidery files) and ORD (for ordinary sewing or saved stitches in the sewing mode).  The ORD folder will not be referred to as it isn’t needed for embroidery.
  4. After the proper files are on the memory device, you put the device back into your computer and copy your .jef format designs into the Embf folder ( the inner folder) and you are ready to start your embroidery project.
  5. An extra note:  Those who own the EL9500, EL9600; EL8200; EL8300; EL8600, EL820 can create folders inside the EMB folder and give them a name that means something to you.  The important thing to remember is that your designs go inside that second folder so that the embroidery machine can find them.

Thank you, Cheryl, for these extra tips & information.

more "delicious" embroidery
more “delicious” embroidery

About Liz Thompson

I am the National Education Manager for Janome & Elna Canada and I LOVE to sew! I have been employed full time in the sewing and quilting industry for over 30 years so I bring a wealth of sewing knowledge & expertise to this blog. I enjoy all forms of sewing from quilting to sewing garments to machine embroidery and software. Pretty much everything in my life is seen through the eyes of a passionate sewer! I am constantly on the look out for fun, innovative and inspiring ideas to share with you all on this blog. I also love to sew, read, knit , crochet, travel and spend time with my family and friends.
This entry was posted in ELNA IN CANADA, EMBROIDERY PROJECTS WITH ELNA and tagged . Bookmark the permalink.


  1. Katie Campbell says:

    Just purchased an Elna 4 Needle Embroidering Machine. I have an Elna sewing machine and LOVE it. I know I will love this also, however, we are off to a rocky start. If I go to SET, then FORMAT page, it will not let me format the USB or the Design Card. I am using a MAC computer and the Essentials program. If you have any advice I would greatly appreciate it.

    Look forward to learning from you. Thank you for any and all help.

    God Bless!!

    Katie Campbell

    • lizafrica says:

      Hi Katie,

      Sorry, this slipped through the cracks. I am sure you already have the help you need. We actually do not sell this 4 needle machine in Canada so the best place to go is the dealer where you purchased it (in the US?). They should be the ones to assit you.


  2. Sam says:

    I have a new elna 820eX. I have bought a USB and followed the above guidelines together with the instructions contained in the booklet – but the machine won’t open/read the designs in the USB. You can oepn the USB in the computer, but not on the machine. What am I doing wrong?


    • lizafrica says:

      Hi Sam,

      Did you save the design INSIDE the inner of the 2 folders on the USB stick? If not, the machine cannot read the design.
      And is the design the correct size and format for the A or B hoop on the EL820? If the design is either too large it will not open at the machine.
      And it MUST be .jef format.

      Hope that helps.


  3. Nicholette Whittle says:

    I bought a USB JEF format of a buyer, I’m quite naive what a do with it! I put it in my Elna 820 but it showed some icons what to do and wait, then it open your designs but nothing happened, I feel so silly thinking it would right away.. Can you advise what I’m doing wrong please.

    • lizafrica says:

      Hi Nicholette,

      I think you need to see the dealer where you purchased your EL820 and get some lessons on how to operate the machine. Im sorry but we are not bale to answer in the detail you may require in this comment forum.


  4. Cheryl Williams says:

    I am having the same problem as Sam. I have formatted. saved everywhere I can and the machine will not open the design. Any additional thoughts? I have the ELNA 8300 and bought it from my aunt. They never had issues…..PLEASE HELP!

    • lizafrica says:

      Hi Cheryl,

      Is the design in jef format? Is it larger than the largest hoop size of the machine? Do you have the design saved inside the INNER folder on the USB stick – created when you formatted the USB as per instructions in the blog post.


  5. Cheryl Williams says:

    Hi, Its me again, I was FINALLY able t open a file….Now I am not able to get to all items. EXAMPLE: Letters and I can only access the “A”, how do I get to the rest of the letters?

    • lizafrica says:

      Hi Cheryl,

      Im sorry, I dont follow what you are asking? Have you been to the dealer where you purchased this machine for owner’s lessons? I do hope so. Are you trying to access the fonts built into the machine or something else?


      • Cheryl Williams says:

        I bought the machine second hand. There is no local ELNA dealer and I am very frustrated at every step. I have been able to open files but when I stitch the letters are not correct. This happens when I use designs off the machine or ones I have downloaded. Is this a defect in the machine itself or is there a selection I am suppose to make before stitching that would correct this?

  6. Lucia potgieter says:

    have a elna 8200 embroidery machine when i
    insert the memory card it brings up the following message -ATA PC Card Memory error FAT error in card Do you want to format the card. If I select OK it brings up – ATA PC Card error occured while processing. I have tried going into the setup menu but it just seems to give the above message as soon as the card is inserted Please help is the PC memory card faulty or what can i do to fix this

    • lizafrica says:

      Please contact our Tech support line at Janome and Elna America. 1-800-661-0183 Ext 775. They will be th ones to assist you with these types of queries.


  7. Stanley Jones says:

    Hello, is there a current number for US support?

  8. Moses J Gumede says:

    I use explore 8600 I need a card how much

    • lizafrica says:

      Hi Moses,

      We do not sell parts or machines on this blog site. These are available at our Elna dealer stores. Please contact one in the country where you reside. I will say that here in Canada, the EL8600 is an older, discontined model and I am doubtful we have any blank PC cards for that model in stock anymore. You could also try looking online to see if someone has cards to sell?


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